Quality is not accidental, it is the result of effective business processes by KORN CONSULT GROUP®

Interim Quality Management

Initial Situation

The KCG customer had some problems to maintain the IATF certificate due to an uncertain situation in the company. Several organizational changes brought negative impact on the Quality Management System, which puts the IATF certification and the customer deliveries at risk.


The KCG target was to prepare the company and the related Quality Management System in order to pass successfully the IATF audit.


KCG standard 4 Phasing approach allowed our experienced Consultant with hands-on mentality to perform a deep organization Quality Management System analysis, identifying the gaps and risks, establishing together with the customer team the actions to prepare for the IATF audit.

Major Milestones:
– Review and Update of Quality Management System procedures, work instructions and templates
– Review Company Processes
– Review Documentation
– Review Performance Indicators – KPI’s
– Review Management System

Customer Feedback

After the IATF audit certification, all non-conformities and related actions were closed, accepted and validated by the Certification Body Auditor.

Added Value


The hands-on mentality and the standard KCG approach assured the success of the project and the IATF certificate of the customer, as well the OEM de-escalation.