Quality is not accidental, it is the result of effective business processes
KORN CONSULT GROUP was contracted to assist a global player in the supply of lightweight metal automotive components. The company was founded over one hundred years ago and specialized in products for the automotive industry 1955. There are more than 4,200 employees in eight production plants worldwide. The company is a specialist in lightweight vehicle body engineering and chassis components, and its products can be found in automobiles produced globally.
This is a Case Study for this global family-owned metal processing company that required external support to affect change in the organization. The company was faced with increasing pressure from their customers to improve quality, provide more innovative products, and offer better customer service.
A total of 8 manufacturing locations were part of the project scope. A pilot plant was selected to roll out the template used to implement the improvements for the entire organization. The KORN CONSULT GROUP 4-phase model approach was used to resolve the problems faced by the organization. A Pilot plant was chosen to begin the roll-out. The TOP-DOWN Approach was taken whereby the Executive Board was instrumental in partnering with KORN CONSULT GROUP to identify the critical success factors for the project.
PHASE 1
PHASE 2
PHASE 3
PHASE 4
The implementation plan in each manufacturing site included three work packages:
1.Establish a control loop for nonconforming materials to save costs internal and external while improving customer satisfaction
2.Communication from Top-Down & Visualization of new Corporate Quality Logo
3. Create an Information Board on Shop Floor
In today’s industry marketplace organizations need to be not only agile in the changing value stream landscape but able to drive improvements from their internal and external experts. At KORN CONSULT GROUP, our consultants are the external experts that have lived the daily life inside of significant OEMs and Tier-n suppliers. Our consultants not only understand the challenges facing organizations as they strive for excellence, but they are equipped to implement solutions for their clients. KORN CONSULT GROUP creates effective and sustainable business processes.
Quality is not accidental, it is the result of effective business processes
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