Quality is not accidental, it is the result of effective business processes by KORN CONSULT GROUP®

Business Excellence at a Global Scale: A KCG Success Program

At KORN CONSULT GROUP, we are committed to driving transformational change through strategic and operational excellence. Our latest success story exemplifies how our Business Excellence Program delivers sustainable impact—from the pilot phase to global implementation.

A Partnership for Global Transformation

In a recent engagement, KORN CONSULT GROUP collaborated with a major client to design and implement a comprehensive Business Excellence Program. Initiated at a pilot plant, the program was crafted as a scalable model with a clear vision: embed excellence into the client’s global operations.

This initiative not only enhanced operational efficiency but also fostered a lasting culture of quality excellence across the entire organization.

Our Strategic Goals

The Business Excellence Program was aligned with the client’s overarching corporate vision and focused on the following key goals:

  • Strengthening the client’s overall corporate strategy

  • Promoting sustainable quality practices through conscious leadership

  • Demonstrating a clear top-down commitment to quality from senior leadership

  • Developing a unified, global quality strategy

Our Proven Approach

To deliver measurable and sustainable results, KORN CONSULT GROUP employed a structured, value-driven approach:

  • Applied benchmarking techniques and global best-practice expertise

  • Identified key areas for performance improvement

  • Facilitated a high-level commitment workshop with the CEO, Global Board, and functional leadership

  • Restructured corporate KPIs and linked them to performance-based incentive models

Measurable Results

The rollout of the Business Excellence Program generated substantial and lasting impact:

  • A new global Quality Strategy fully integrated into the corporate framework

  • Defined roles and performance goals for global managers—directly connected to bonus incentives

  • Revised and aligned KPIs, improving clarity, focus, and accountability

  • Enhanced communication with regular top-down updates, ensuring transparency and alignment

  • Improved KPI metrics across all levels—from executive leadership to shop floor and service operations

Begin Your Journey to Business Excellence

KORN CONSULT GROUP’s Business Excellence Program is a proven framework designed to elevate operational performance and instill a culture of continuous improvement. Our expertise, combined with a strategic, hands-on approach, ensures that excellence becomes a global standard—tailored to your organization’s unique needs.

Partner with KORN CONSULT GROUP today and unlock your organization’s full potential. Together, we’ll shape a future defined by quality, leadership, and excellence at scale.