The KORN CONSULT GROUP in China was commissioned by a global tier 1 manufacturer, to conduct KPI improvement and de-escalation project at one of its suppliers. Our local Senior Consultants work over the KCG 4-phases modell on weakness and root cause analysis. Subsequently, they are on-site as operational support to fulfill the KPI and de-escalation criteria specified by the tier 1 in robust processes in the production plant.