When a leading manufacturing organization required immediate quality leadership to stabilize and elevate its performance, KCG stepped in with an experienced Interim Quality Assurance Manager. The mandate was clear: drive internal and external quality improvements, resolve issues swiftly and sustainably, and build a proactive, lasting quality culture.
Project Focus Areas
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Customer Voice & Process Control
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Supplier Quality Enhancement
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Robust Problem-Solving Tools
(8D, 5-Why, Cause & Effect)
Key Achievements
- Reduced Internal & External PPM
- Decreased Customer Complaints
- Improved Raw Material Quality
- Implemented Sustainable Quality Systems
- Initiated Long-Term Supplier Collaboration
- Trained Operators to Boost Quality Culture
- Introduced 1-Piece Flow for Better Process Control
Project Outcome
After establishing a resilient and sustainable quality framework, the initiative was successfully transitioned to a permanent Quality Manager. The organization now benefits from:
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Proactive, quality-focused teams
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Strengthened supplier partnerships
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Systems designed for continuous improvement
Why KCG?
At KCG, we bring precision, value, and sustainability to every transformation. Our interim leadership solutions ensure continuity while driving real results that last well beyond the engagement.
When quality matters, KCG delivers!
