At KORN CONSULT GROUP, we pride ourselves on delivering top-tier business solutions. Recently, we partnered with a client to develop and implement a Business Excellence Program in a pilot plant, with the intention of rolling it out globally.
Objective
Our goal was to enhance the client’s overall corporate strategy by fostering a comprehensive quality awareness across all locations. This included:
Developing a unified quality strategy.
Demonstrating top-down quality commitment from senior management.
Ensuring sustainable quality practices through conscious leadership.
Approach
To achieve these goals, we employed the following methods:
Leveraged benchmarking and best-practice know-how.
Defined key areas for improvement programs.
Facilitated a commitment workshop involving the CEO, Global Board, and functional managers.
Restructured corporate KPIs and linked them to performance bonuses, ensuring regular top-management meetings.
Results
The implementation of our Business Excellence Program yielded significant results:
A new global quality strategy integrated into the client’s corporate strategy.
Established clear goals and roles for global managers, tying performance to bonus incentives.
Restructured KPIs with improved communication and regular top-down updates.
Enhanced KPI metrics at all levels, from top management to shop floor and service teams.
This initiative not only improved our client’s operational efficiency but also ingrained a culture of quality excellence throughout their global operations.
Ready to elevate your business to new heights?
Contact KORN CONSULT GROUP to learn how we can help you achieve operational excellence and drive sustainable growth.
