
We’re thrilled to share our achievements from a recent project with one of our OEM customers, where we delivered significant improvements.
Here is what we did:
KEY FOCUS AREAS
Problem-Solving & Action Plans:
Led teams to resolve issues and ensure industrialization aligned with timing and milestones.
Shop Floor Management:
Daily coaching and OEE reporting throughout ramp-up phase.
Customer Satisfaction:
Prioritized customer feedback and streamlined reporting for management.
ACHIEVED RESULTS
Quality Improvement:
Reduced escalation from Level 2 to Green within 2 months
Rework Reduction:
Cut OEM rework by 31%
(from 4525 min/month to 3153 min/month)
Backorder Reduction:
Decreased service part backorders by 95% (1095 to 51)
PPM:
Met KPI target of 400ppm for 5 out of 7 months
Airfreight:
Reduced tool airfreight from 12 to 5
On-Time Shipments:
ZERO late shipments
(SOP achieved 2 weeks after original date).
!