The KORN CONSULT GROUP was asked by a leading European company to conduct an MB Supplier Readiness programme in the production units from Germany. The methodology is based on a process defined by an original equipment manufacturer and involves an analysis of the weaknesses, the definition of the causes and a long-term improvement concept of. An Executive Consultant with extensive experience was appointed, who also addressed customer management through coaching elements, along with the general figures – data – facts analysis (figures, data, facts) to also ensure consistency amongst the leadership team.