The KORN CONSULT GROUP was commissioned by Tier 1 with an Operational Excellence project. The executive consultant is an expert in process optimization. He initiated the formation of an interdisciplinary project team with members of the TOP Management. Within this framework, measurable goals, which are to be tracked during the project are defined and processes for achieving the objectives are implemented. This ensures that the process development and implementation are achieved on time and within the established costs and requirements. In addition to the consulting project, an interim manager in the area of operations was assigned as the person responsible for the task, in order to temporarily fill the occupancy gap with a high degree of professionalism.