Quality is not accidental, it is the result of effective business processes
The constant struggle for customer satisfaction and the demand for faultless products make the use of quality management systems inevitable. Efficient quality management needs to be implemented following the principles of labor economics. Time spend on tasks that occur in conjunction with the management process, such as filling out the necessary documentation, collecting and analyzing data must be minimized. Simultaneously a high standard of product quality needs to be guaranteed. This is made possible by implementing a well-optimized quality control system that ensures transparency with minimal overhead.
Quality management systems help companies ensure constant improvement of products, cost reduction, and highly responsive customer service. These three aspects form the cornerstones of customer satisfaction. Often companies are taking actions towards statistical process control, planning experiments, and applying the Six Sigma methodology before work at the base has been correctly done. To ensure operation at full potential, KORN CONSULT GROUP applies a holistic approach to create a well-integrated and efficient Quality Management System.
As consultants at KORN CONSULT GROUP (KCG), we work with leaders who are managing constant change - operational, technological and cultural. And as 2025 enters its final stretch, one thing is clear: the conversation is no longer about what’s coming next. It’s about how we adapt, lead and create value right now. Here are five priorities we’re seeing shape the most resilient and forward-thinking organizations:
We continue our KCG Around the Globe series with a spotlight on KCG Hungary, where international expertise meets local impact. At KCG Hungary, we understand that effective Interim Management requires more than expertise - it demands a deep understanding of local language, culture and business practices.
An interim Quality Assurance Manager was appointed to strengthen the organization’s quality culture, resolve supplier issues, and drive continuous improvement across operations. The primary goal was to enhance overall quality performance, both internally and externally, by reducing defects (PPM), resolving problems systematically, and improving customer satisfaction.
Quality is not accidental, it is the result of effective business processes
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